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60 SECOND SERVICE SURVEY
First Name:
*
Last Name:
*
E-Mail:
*
Phone:
*
When booking your appointment was your call answered in a timely and professional manner? (1-5) or N/A
N/A
1
2
3
4
5
Upon arrival at the Agincourt Mazda, did you have easy access to parking? (1-5) or N/A
N/A
1
2
3
4
5
Were you greeted in a friendly and attentative manner? (1-5)
1
2
3
4
5
How would you rate your service advisor's communication in regards to the status of your vehicle (1-5)
1
2
3
4
5
Did your advisor book your next service appointment (yes/no)
Yes
No
Will you return to Agincourt Mazda for your next service (yes/no)
Yes
No
Would you recomment Agincourt Mazda to a friend or relative (yes/no)
Yes
No
Please rate your overall service expirience (1-5)
1
2
3
4
5
Are there any outstanding issues that need to be resolved? (yes/no)
Yes
No
COMMENTS or QUESTIONS
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